Privacy Policy

July 2024

This Privacy Policy informs you about the nature, scope, and purpose of the collection and use of personal data on our website www.herlock.ai (hereinafter referred to as "Website") by Herlock Insights AG (hereinafter referred to as "we" or "us") and provides information about your rights. These rights are governed by the applicable data protection laws.

Data Processing Contact

The controller responsible for data processing on this website and the contact for data protection matters is:

Herlock Insights AG

Sihlfeldstrasse 58

8003 Zürich

info@herlock.ai

Data Collection on This Website

Contact form:

If you use our contact form, the information you provide in the inquiry form will be processed by us to handle the inquiry and in case of follow-up questions. Typically, we require the following information:

  • First and last name

  • Email address

  • Company name

  • Message

Demo Booking:

If you book a demo with us we will process the data in order to send you an invitation to a video call. We collect the following information:

  • First and last name

  • Email address

  • Phone number

Cookies:

Cookies are files with a small amount of data that are commonly used as a unique anonymous identifier. These are sent to your browser from the website you visit and stored on your computer's hard drive or memory.

Our Website uses these cookies to collect information and to improve our Website. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Website.

Data retention

We retain personal data for so long as it is needed for the purposes for which it was collected or in line with legal and regulatory requirements or contractual arrangements.

External Service providers

We may employ third party companies ("Service Providers") to facilitate the operation of our Website, assist us in analysing how our Website is used or perform Website-related services. These third parties have access to your personal data only and insofar as necessary to perform these tasks on our behalf.

Type(s) of service providers who might access your personal data:

Squarespace:

Our website is hosted by Squarespace. Square space collects anonymized usage statistics like for example visits, page views and referrals.

We use Squarespace’s contact form to gather the above mentioned information and Squarespace’s Acuity Scheduling for Demo Bookings.

Squarespace’s privacy policy can be found here: https://www.squarespace.com/privacy

Links

On our website, you will find links to third-party websites. We are not responsible for the content and privacy practices of external websites that you may access through these links. Please review the privacy policies directly on the respective websites.

Data transfers

We and/or the Service Providers may transfer your personal data to and process it globally. We safeguard your personal data per our contractual obligations and applicable data protection legislation when transferring data abroad.

Such safeguards may include:

  • Ensuring the protection of your personal data in accordance with our contractual obligations and relevant data protection laws when transferring data abroad.

  • The transfer to countries that have been deemed to provide an adequate level of protection according to lists of countries published by the Federal Data Protection and Information Commissioner.

  • Applying standard data protection model clauses, binding corporate rules or other standard contractual obligations that provide appropriate data protection.

Data disclosure

We may disclose your personal data in the good faith belief that such action is necessary:

- To comply with a legal obligation (i.e., if required by law or in response to valid requests by public authorities, such as a court or government agency).

  • To protect the security of the Website and defend our rights or property.

  • To prevent or investigate possible wrongdoing in connection with us.To defend ourselves against legal liability.

Data security

We take reasonable technical and organisational security measures that we deem appropriate to protect your stored data against manipulation, loss, or unauthorised third-party access. Our security measures are continually adapted to technological developments.

We also take internal data privacy very seriously. Our employees and the Service Providers that we retain are required to maintain secrecy and comply with applicable data protection legislation. In addition, they are granted access to personal data only insofar as this is necessary for them to carry out their respective tasks or mandate.

Your rights

To the extent provided by the applicable data protection law, you can request free information about the data stored about you, its origin, recipients, and the purpose of data processing. You also have the right, under the legal conditions, to request the correction, deletion, restriction, or objection to the processing of this data, and if the GDPR applies, to request the release of this data for transfer to another entity.

You can revoke any consent you have given with effect for the future at any time. A simple informal notification via email to us is sufficient for this purpose.

Please note that the aforementioned rights are subject to legal restrictions and may impair or make it impossible to provide our services.

You have the right to enforce your claims in court or to file a complaint with the competent data protection authority. For Switzerland, the Federal Data Protection and Information Commissioner is responsible (http://www.edoeb.admin.ch).

Changes to this privacy policy

We may update our Privacy Policy from time to time. We, therefore, encourage you to review this Privacy Policy periodically for any changes.Changes to this Privacy Policy are effective when they are posted on this page.